Privacy Policy

This Privacy Policy describes how ToolifyPDF ("we", "us", or "our") collects, uses, and protects information when you use our website and services located at toolifypdf.com. By using ToolifyPDF, you agree to the practices described in this policy. We are committed to protecting your privacy and being transparent about how we handle your data.

1. Information We Collect

ToolifyPDF is designed with privacy as a core principle. We do not require you to create an account or provide any personal information such as your name, email address, or phone number to use our services.

Files You Upload: When you use any of our PDF tools, your files are temporarily uploaded to our secure servers solely for the purpose of processing. These files are handled by automated systems and are automatically and permanently deleted within one (1) hour after processing is complete. We do not create backups, archives, or copies of your files.

Log Data: Our servers automatically collect standard technical log information when you visit our site. This includes your IP address (which may be anonymized), browser type and version, operating system, device type, referring URL, pages visited, and time of your visit. This information is used solely for security monitoring, preventing abuse, and analyzing aggregate traffic patterns. We do not use this information to identify you personally.

Information We Do NOT Collect: We do not collect or store personal identifiers such as names, email addresses, phone numbers, physical addresses, or payment information. We do not require registration or account creation to use our services.

2. How We Handle Your Files

We understand that your documents may contain sensitive or confidential information. We have implemented strict protocols to ensure your files remain private and secure throughout the entire process.

• Automated Processing Only: Your documents are processed entirely by automated software systems. No human employee, contractor, or third party ever views, reads, opens, or accesses the contents of your files at any point during upload, processing, or download.
• Automatic Deletion: All uploaded files and processed outputs are automatically and permanently deleted from our servers within one (1) hour after processing is complete. This deletion is irreversible — once deleted, your files cannot be recovered by anyone.
• Encrypted Transfer: All file uploads and downloads are protected with industry-standard SSL/TLS encryption (HTTPS), ensuring your files are encrypted during transit between your device and our servers.
• No Content Analysis: We do not scan, index, read, analyze, or use the contents of your files for any purpose other than performing the specific PDF operation you requested. We do not use your files for machine learning training or any other secondary purpose.
• File Size Limit: The maximum file size accepted by our Service is 500 MB per upload.
• Secure Server Infrastructure: Our servers are hosted in secure data centers with physical security measures, access controls, and regular security monitoring. Only essential technical personnel have access to server infrastructure, and they do not have access to user files.

3. Cookies and Third-Party Services

We use cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze site traffic. Below is detailed information about the cookies and third-party services we use.

Essential Cookies: These cookies are necessary for the basic functionality of our website, including remembering your dark mode preference, maintaining session state during file processing, and ensuring security. They do not collect personal information and cannot be disabled without affecting site functionality.

Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects aggregated and anonymized information such as pages visited, time spent on each page, and general traffic patterns. This helps us identify which tools are most popular and improve user experience. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies: Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website and your user experience.

4. Data Sharing

We are committed to protecting your privacy and do not engage in the sale, rental, or trading of your personal information.

• We Do NOT Sell Your Data: We do not sell, rent, trade, or otherwise transfer your personal information or file contents to third parties for marketing or any other commercial use.
• Service Providers: We use trusted third-party service providers (hosting providers, Google Analytics) solely to operate our website and deliver our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose information if required by applicable Canadian law, court order, or government authority, or if necessary to enforce our Terms of Service or protect the rights, property, or safety of ToolifyPDF, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will provide reasonable notice of any such change.

5. Your Privacy Rights

Depending on your location, you may have certain rights under applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA), the European Union's General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

Under Alberta PIPA and Canadian PIPEDA: You have the right to know what personal information we hold about you, to access and request correction of that information, and to withdraw your consent to our collection and use of your information, subject to legal or contractual restrictions.

For Users in the European Economic Area (EEA): Under the GDPR, you have the right to access, correct, delete, or restrict processing of your personal data, to data portability, and to lodge a complaint with your local data protection authority.

For Users in California: Under the CCPA, California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we handle your data, we may provide additional notice through a prominent announcement on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

7. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your rights under applicable privacy laws, please contact us at contact@toolifypdf.com. We aim to respond to all inquiries within 30 days.

Thank you for trusting ToolifyPDF with your document processing needs. We are committed to maintaining the highest standards of privacy and security.